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Shipping Information
We ship US Priority Mail to US addresses, and US Priority Mail International to destinations outside of the United States. Most orders are shipped within 2 business days. If there are any delays, we will contact you by email.
Return/Exchange Policy
If you require a different size from the size you originally ordered please place a new order through the website with the correct size; then return your unworn merchandise within 30 days following the guidelines below.
If for any other reason you are not satisfied with your purchase, you may return it for a refund within 30 days from the date of purchase.
Return merchandise with a copy of your sales receipt or invoice stating the reason for the return. We will credit your original payment method less shipping charges. Mail securely wrapped packages via US Post Office to: J & G Cyclewear, PO Box 426, Creswell, OR 97426.
J & G Cyclewear guarantees all merchandise to be free of manufacturing defects for a period of one year from the date of purchase. For returns or exchanges on defective merchandise please call 800-452-3938 (9 A.M to 3 P.M Pacific Time) for return authorization.
"I have a thing or two to say about your shipping. One thing is that it is inexpensive and the other is that it was prompt. I called on Monday morning to order a cape, helmet cover, and rain pants for my son who was leaving for Japan. I had looked locally for rain gear and it was pretty heavy stuff, good for hunting but not the bike riding that my son will do in Japan this semester. The woman who took my order assured me we'd receive the shipment by Thursday but I thought we really wouldn't and he'd be wearing hunting rain gear after all. It arrived on Wednesday! That's speedy delivery from Oregon to Indiana, and I truly appreciate it." . . . Maurene S.
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